Are you tired of the hassle that comes with grocery shopping? Look no further than Grocer! Our one-stop grocery store app makes it easy to order fresh produce online and get them delivered right to your doorstep.
Task
Our task was clear: create an application that brings convenience to our users' lives while providing high-quality customer support. We wanted our users to have access to an all-in-one solution that would streamline the process while providing value-for-money solutions.Developing such a product came with its challenges. One of the biggest hurdles we faced was ensuring data privacy and security at all times within the platform while delivering seamless user experience from start-to-finish across different devices!
Strategy
o overcome these challenges, we developed two superb native mobile applications using Flutter - Customer App & Delivery App which are available on PlayStore (Android) & AppStore (iOS). These apps provide an awesome user experience; allowing customers to make orders directly through their smartphones plus enabling delivery personnel manage deliveries effectively too! Furthermore; WordPress (WooCommerce) web admin panel alongside customized plugin has been incorporated enabling seamless control over every aspect related to users management thereby enhancing overall operational efficiency in real-time thus saving time. Grocer Admin app allows admin manage their orders and revenues as well as it allows real-time chat with the customer making communication efficient between parties involved.
Result
Since launch, we have seen tremendous growth in our user base. In just six months, our customer base has grown by 50%, with over 10,000 satisfied customers using our app for their grocery needs. Over 5000 successful deliveries have been made through our platform achieving a satisfaction rating above 95% among users. Our dashboard helps analyze overall growth providing insights on every aspect of operation including informative graphs/charts making it more understandable aiding decision-making processes leading to better outcomes.
